What document must be offered at the start of a sales presentation for funeral goods and services?

The general price list is a critical document that must be presented at the beginning of a sales presentation for funeral goods and services. This requirement is rooted in regulations intended to ensure transparency and inform consumers about the pricing of various services and products offered by funeral homes. By providing the general price list upfront, consumers can make more informed decisions about their options and potential costs associated with funeral services.

The importance of this document lies in its role in facilitating open communication between the funeral provider and the family, ensuring that families are aware of their rights to receive pricing information before making any decisions. This approach not only fosters trust but also helps to avoid any misunderstandings regarding costs later in the process.